Product Suggestions

Welcome to our user feedback forum. At RingByName, we take the time to listen to our customers to provide the most powerful and convenient features, as well as the highest possible level of support. Have a suggestion or a comment? Let us know what it is.

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  1. Missing Page on Website

    ringbyname rates page for call credit usage doesn't exist.

    Inphonex already has one that can be duplicated.
    https://www.inphonex.com/rates/

    1 vote
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      0 comments  ·  New Feature  ·  Flag idea as inappropriate…  ·  Admin →
    • Checkbox for fax failure messages/email notifications

      Fax to Email sends email notifications for all faxes, success and failure. Many businesses would like to know when a fax has failed so they can retry or ask the client what the correct number is.

      A Checkbox for fax failure messages/email notifications would best help these cases.

      1 vote
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        0 comments  ·  New Feature  ·  Flag idea as inappropriate…  ·  Admin →
      • have voice mail messages auto transcribed and sent to email

        have VM messages transcribed automatically and then have it sent to email to be able to read the messages. its sometimes faster to read a message that has come in and then respond and gives us a trail which can be copied and pasted to notes or wherever.

        1 vote
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          0 comments  ·  New Feature  ·  Flag idea as inappropriate…  ·  Admin →
        • Add to the Web Aplication a standlone RBN softphone "Branded"

          It would be a lot easier for customer that want to use their computer to receive and place call.

          So, no need to install adicional softphones.

          With just one credential, you will be able to manage and receive calls. A dream!!!

          3 votes
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            0 comments  ·  New Feature  ·  Flag idea as inappropriate…  ·  Admin →
          • Able to return to a previous option/menu

            Have the option in the IVR to return to a previous menu.

            7 votes
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              0 comments  ·  New Feature  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Paulo,

              We wanted to update you and let you know that our engineers have begun the process of updating our platform in preparation for many new, cool features— including the “return to previous menu” option.

              We don’t have an estimate for the release time yet, but we will keep you updated as soon as we get more information.

              In the meantime, please let us know if we can help yo with anything. Call us at 855-345-7464 or email us at support@ringbyname.com

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