I suggest you ...

Able to return to a previous option/menu

Have the option in the IVR to return to a previous menu.

7 votes
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    We’ll send you updates on this idea

    Paulo E. shared this idea  ·   ·  Admin →
    under review  ·  AdminRingByName (Customer Care, RingByName) responded  · 

    Hi Paulo,

    We wanted to update you and let you know that our engineers have begun the process of updating our platform in preparation for many new, cool features— including the “return to previous menu” option.

    We don’t have an estimate for the release time yet, but we will keep you updated as soon as we get more information.

    In the meantime, please let us know if we can help yo with anything. Call us at 855-345-7464 or email us at support@ringbyname.com

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