RingByName Community Portal

Integrate RingByName with over 750 applications
Many customers have asked how they can take the information inside of RingByName and integrate it with their current ... [MORE]  

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Knowledge Base

  1. Miscellaneous Information 

    1. E911 Disclosure Statement
    2. Caller ID not displaying correctly on my iPhone 6
    3. RingByName phone not ringing properly?
    4. How can I generate a report of incoming and outgoing calls?
    5. How to send and receive faxes in RingByName?
  2. Installing RingByName 

    1. Getting Ready to Install
    2. Bandwidth Requirements
    3. The Router
    4. Router Compatibility Information
    5. Quality of service (QoS)
  3. Our Devices 

    1. What is a softphone?
    2. Grandstream GXP1450 Desktop Telephone
    3. Grandstream DP715 VOIP Cordless Phone
    4. Grandstream GXP2140
    5. Grandstream GXP2160
  4. System Administration 

    1. Updating and Editing Users
    2. Adding Additional Users
    3. How to setup a voicemail for each user
    4. How to change my caller ID
    5. What is E911? Does RingByName offer 911 Emergency Service?
  5. The Mobile Application 

    1. RingByName for your Mobile Device
    2. Logging into the mobile application
    3. The mobile application home screen
    4. The mobile application contact list
    5. The mobile application shared notes
  6. Cool Features 

    1. Integrating RingByName with your Apps using Zapier
    2. Business SMS (Texting) from RingByName™
    3. Business SMS (texting) on RingByName™ Mobile Application
    4. Introducing E-ZScore™ from RingByName®
    5. Speed Test - Is your Internet Connection Fast Enough For RingByName?
  7. Contact Us 

    1. Our Support Philosophy
    2. Contacting RingByName
  8. Feature Fridays 

    1. Feature Friday Articles
  9. All articles 

    1. How do I retrieve my password?
    2. Getting Ready to Install
    3. RingByName for your Mobile Device
    4. Our Support Philosophy
    5. How to change a telephone number
    97 articles 

Feedback and Knowledge Base