RingByName Community Portal

Integrate RingByName with over 750 applications
Many customers have asked how they can take the information inside of RingByName and integrate it with their current ... [MORE]  

Test Your Internet Speed Online
Do you have enough bandwidth to use RingByName? Click HERE to find out.

Knowledge Base

  1. Miscellaneous Information 

    1. E911 Disclosure Statement
    2. Caller ID not displaying correctly on my iPhone 6
    3. RingByName phone not ringing properly?
    4. How can I generate a report of incoming and outgoing calls?
    5. How to send and receive faxes in RingByName?
  2. Installing RingByName 

    1. Getting Ready to Install
    2. Bandwidth Requirements
    3. The Router
    4. Router Compatibility Information
    5. Quality of service (QoS)
  3. Our Devices 

    1. What is a softphone?
    2. Grandstream GXP1450 Desktop Telephone
    3. Grandstream DP715 VOIP Cordless Phone
    4. Grandstream GXP2140
    5. Grandstream GXP2160
  4. The Mobile Application 

    1. RingByName for your Mobile Device
    2. Logging into the mobile application
    3. The mobile application home screen
    4. The mobile application contact list
    5. The mobile application shared notes
  5. System Administration 

    1. System Administration: Quick Tour
    2. Account Settings
    3. How can I add or remove additional System Administrators?
    4. Can I upload my own hold music?
    5. Company Settings
  6. Contact Us 

    1. Our Support Philosophy
    2. Contacting RingByName
  7. Cool Features 

    1. Integrating RingByName with your Apps using Zapier
    2. Business SMS (Texting) from RingByName™
    3. Business SMS (texting) on RingByName™ Mobile Application
    4. Introducing E-ZScore™ from RingByName®
    5. Speed Test - Is your Internet Connection Fast Enough For RingByName?
  8. All articles 

    1. How do I retrieve my password?
    2. Getting Ready to Install
    3. RingByName for your Mobile Device
    4. Our Support Philosophy
    5. How to change a telephone number
    113 articles 

Feedback and Knowledge Base