RingByName Community Portal

Introducing E-ZScore™ from RingByName
E-ZScore™ is like caller ID taken to the extreme. It delivers business intelligence inside a business phone service. We call it Caller Intelligence... [MORE]   

Knowledge Base

  1. Miscellaneous Information 

    1. E911 Disclosure Statement
    2. Caller ID not displaying correctly on my iPhone 6
    3. RingByName phone not ringing properly?
    4. How can I generate a report of incoming and outgoing calls?
    5. How to send and receive faxes in RingByName?
  2. Installing RingByName 

    1. Getting Ready to Install
    2. Bandwidth Requirements
    3. The Router
    4. Router Compatibility Information
    5. Quality of service (QoS)
  3. Our Devices 

    1. What is a softphone?
    2. Grandstream GXP1450 Desktop Telephone
    3. Grandstream DP715 VOIP Cordless Phone
    4. Grandstream GXP2140
    5. Grandstream GXP2160
  4. The Mobile Application 

    1. RingByName for your Mobile Device
    2. Logging into the mobile application
    3. The mobile application home screen
    4. The mobile application contact list
    5. The mobile application shared notes
  5. System Administration 

    1. System Administration: Quick Tour
    2. Account Settings
    3. How can I add or remove additional System Administrators?
    4. Can I upload my own hold music?
    5. Company Settings
  6. Contact Us 

    1. Our Support Philosophy
    2. Contacting RingByName
  7. Cool Features 

    1. Introducing E-ZScore™ from RingByName®
    2. Using Amazon Alexa™ with RingByName® Skill
    3. Our cloud based business is the best there is!
    4. Send faxes straight from your phone!
    5. Greet your customers by name!
  8. All articles 

    1. How do I retrieve my password?
    2. Getting Ready to Install
    3. RingByName for your Mobile Device
    4. Our Support Philosophy
    5. How to change a telephone number
    110 articles 

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