Your router needs to be powerful enough to handle the number of phones you will have in your office and should also work flawlessly with voice-over-IP equipment. A good place to start when deciding on your router is to speak with your voice-over-IP service provider and check to make sure that your router is compatible with voice-over-IP services. Please review our Router Compatibility Guide.The following is a list items which will help you to determine whether your router is right for voice-over-IP:
- How many voice-over-IP phones will you be connecting to the router? The more phones you will be connecting, the more powerful the router needs to be. Don't use a $40 router to run an office with 10 IP Telephones
- Will your voice-over-IP phones have their own dedicated Internet connection? If not, a router with a quality of service (QoS) setting to prioritize voice traffic over regular traffic is an absolute must. Without QoS you will encounter poor quality telephone calls regularly.
- What other functions will the router need to perform? You might need your router to handle VPN connections, allow WiFi (wireless) connections or perform other tasks.
- Make sure you can bridge your router to your modem. Routers that are not bridged can cause problems with voice-over-IP installations.
- Never use more than one router or nat gateway on the network at a time as this will cause problems for IP Telephones when they attempt to do NAT.
- Check our Router Compatibility Guide to make sure your router is compatible.