I suggest you ...

(3) Fail Safe suggestions to prevent call issues

In R! admin a user can add their direct DID as a cell phone. This causes a ring loop error.

Endless call ringing inbound when a direct number is set as a cell forward.

if this is attempted in R! webapp 3055484343 the direct DID for a user CANT be added. A good fail check error message comes up! :D

If this is attempted in R! admin, 3055484343 the direct DID for a user, CAN be added. So the loop can be made by admins. :(

There's no benefit for a user to add their own Direct DID to cell forwards. They should still be able to add OTHER direct DIDs to cell forwards though.

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    Antonio Lozano shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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