Your RingByName telephone system is different than traditional PBXs. As the name implies, RingByName will greet callers by name automatically giving them a sense of welcome.
Because the application knows who is calling it makes the phone call quick and painless to the customer. With a personalized greeting there is no need for a receptionist. The easy to use menu allows callers to be routed to the appropriate team member. It makes for a superior, quicker, and more enjoyable call. This feature also includes an expanded caller ID, allowing whoever is on the phone with the customer to see all their recent activity. This feature includes the ability to see where the caller is coming from and the group they are labeled under. The virtual receptionist personalized greeting, and expanded caller ID gives business’s the capability to do more with less staff.