Groundwire Configuration Guide







STEP 1: Load the Groundwire application.  You can download this application from the  Apple App Store.




 


STEP 2: Agree to enable PUSH notifications. 

 

 


STEP 3: Choose the Generic SIP Account option

 

 


STEP 4:  Using the credentials given to you by your sales or support agent, complete the following fields:

Use your own display name, username (your virtual number) and password

Title: customer Name

Username: refer to my profile

Password: refer to my profile

Domain: refer to my profile

 

Touch the Done button when all information has been entered.

 

 


STEP 5: Press the Advanced Settings button.

 

 

Step 6: Scroll down to Voicemail Number and change the setting to be *97.  Press the Done button when finished.

 

 


Step 7: Press the Done button to save settings.

 

 


Step 8: Press the blue account arrow button to go back into the account you just created.

 

 


Step 9: Press Advanced Settings button

 

 


Step 10: Press the Incoming Calls button.

 

 


Step 11: Change the setting to On with Push and then press the Push Options button.

 

 


Step 12: Change the Push Voice Mail button to ON and then click the Done button.

 

 


Step 13: Press the Settings button.

 

 


Step 14: Press the Done button.

 

 


Step 15: You phone will then register to our server.

 

 


Step 16: Once registration is done, the phone icon will turn green and show you the device ID.

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