RingByName Call Presence


Presence gives you the ultimate visibility of your telephone system, allowing you to see the status of all members of your team.  




Call Status Filter - Easily Sort Users By Call Status 

The RingByName Call Presence or default home screen has new filter functionality built in for your ease of use. R! all ready gave each user the ability to see who’s available, on a call, or ringing, and how long they have been talking from the call presence, but now you can click on the different Status buttons at the top of the screen to see only the calls actively in the status you selected. Each filter updates lightning fast in real time, so you can easily monitor exactly what you want, live as its happening. 


Benefits:

  • Call Status filter allows users to view either all call statuses or a specific call status live in real time.
  • Clear concise view of the status of all telephones at a single glance
  • Gives each user the ability to see who’s available, on a call, or ringing, and how long they have been talking
  • Launch calls to internal extensions with a simple click from within the web application

 

Explanation of Call Status Buttons


A quick glance from the 'All' status setting will allow you to easily see each person's status by color. Or if you have a large company with many users or are possibly only interested in monitoring the "On Call' status setting, the filters are a great way to see only what matters most to you.

 Green = Available

 Yellow = Ringing or Connecting

 Blue = Currently on a Call

 Red = Do Not Disturb


Launching a call to a Co-worker



To launch a call to a co-worker, click on the green phone icon located on the corner of the tile for the co-worker you wish to call. RingByName will initiate a call to your desk phone (or cell phone if enabled), once you pick up it will connect you to the other party.

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