When the phone boots up in HOME screen, the LCD will display as below. A registered account is shown in the following figure and users might need register their own account to have the account status displayed. 

  • Tap Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select items on the screen (e.g., setting options, apps and etc); to press onscreen buttons (e.g., "End" or "Options" softkey during the call); to type letters and symbols using the onscreen keyboard.
  • Long Press Touch the screen with fingertip and press for about 2 seconds without lifting your finger from the screen till an action occurs. For example, long press on a picture to bring up selection option.
  • Flick and Slide Touch the screen with fingertip and slide over the screen. For example, user could slide up to scroll up the page, slide down to open dropdown menu, slide left or slide right to delete an item from the list. If your finger stays on the screen for too long, the item may be selected and sliding won't occur
  • Press and Drag Touch and press the item, then move it by dragging it up, down, left or right, without lifting your finger from the screen. 
  • Zoom In/Zoom Out Place two fingers on the screen, then pinch them together (zoom out) or spread them apart (zoom in). 
  •  Double Tap Quickly touch the screen twice with fingertip to switch between default display and zoomed-in display. This is usually used when viewing photos or web pages.

  • Wallpaper Select wallpaper from Gallery, Wallpapers or Live Wallpapers. 
  • Preview Add, delete or edit desktop. 
  • Edit Widget Add widgets to the desktop by dragging the widget from the bottom menu to the desktop. 
  • Thread Manager Manage running applications on the GXV3240. For more details, please refer to section [MANAGE RUNNING APPLICATIONS]. 
  • System settings Access phone's settings such as "Personalized Account", "Wireless & Network", "Sound", "Display", "Storage", "Application" and etc. 
The shortcut of the applications installed on the GXV3240 can be added to the desktop for users' easy access. To add shortcut:
1. Tap on the screen Menu icon to access the applications first.
2. Select and press the application icon for about 2 seconds. The screen will show "Move to Desktop" on the bottom.
3. Drag the icon to the bottom of the screen. Phone's idle screen will immediately show up for you to place the shortcut.

The GXV3240 provides widgets like account bar (with different number of accounts supported), clock, calendar, contacts, Email, MPK, system setting shortcut, weather and etc. Users could conveniently add those widget to the desktop as preferred. To add a widget:
1. Tap on the Menu button and select "Edit Widgets".
2. Different widgets will be displayed on the bottom of the screen. 
3. Select and drag the widget to the desired spot to be placed on the desktop. Please make sure there is enough space on the desktop. Otherwise, the widget won't be added.

status bar on the top of the GXV3240 screen provides visual notification for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3240 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.

Slide down the top status bar and select System Settings. Users will see the following settings.


The GXV3240 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below.

  1.  Use the methods mentioned above to open dial screen [Figure 24: GXV3240 Dial Screen].
  2.  Select the account to dial out on the right panel of the dial screen. The selected account will be highlighted in yellow background.
  3.  Enter the digits to be dialed out using the keypad. If the digit matches call history, a dropdown list of numbers will be displayed for users to select. 
  4.  Tap on (audio call only) or (video call), or (audio call only) to send the number. If no key is pressed, the call will be automatically dialed out after 4 seconds timeout. 
Users can dial out the last dialed number if there is dialed call log, using the same SIP account making the call last time. There are two ways to redial the last dialed number.  
  1. When the phone is idle or off hook, press SEND button to redial.
  2. When the phone is on hook, press SEND button or # button (# key is used as dial key)
DIAL A NUMBER VIA CONTACT Follow the steps below to dial a number via Contact.
  1.  Access Contacts by tapping on icon on the bottom of the idle screen, or selecting from phone's menu.
  2.  Navigate in the contacts entries by sliding up/down on the screen.
  3.  Tap on the dial icon for the contact 

  1. During the call, users could record the conversation to the phone by tapping on "Options"->"Start Recording" on the call screen.
  2. Once done, tap on "Options"->"Stop Recording" or hang up the call.
  3. The recording files can be retrieved from the GXV3240 application "Recorder"->"Call" category.

During the active call, press HOLD button to put the call on hold. The LCD screen will show as below. To resume the call, press HOLD button again. 

  1.  When there is another incoming call during active call, users will hear a call waiting tone, with the LCD displaying the caller name and ID for the incoming call. In the right panel, the account bar in green is the ringing line from "Ben"; the account bar in black is the current active call with "John". "3165" is the callee account name. 
  2. Similar to single incoming call, if the incoming call is video call, users can choose "Audio Answer" or "Video Answer" to answer the call.
  3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected by tapping on "Reject" softkey, the current active call will not be interrupted.
TURN ON VIDEO DURING AUDIO CALL Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well.
Turn on video during audio call During an active audio call, on the call screen, tap on "Options" and select "Video On", a video request will be sent to the other party

If the GXV3240 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. 

  • The GXV3240 allows users to switch among handset, speaker or headset (RJ9 headset, Plantronics EHS headset and Bluetooth headset) when making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset; press the Speaker button to switch to speaker; or slide down the “System Settings” menu on talk screen, and press icon to switch to Bluetooth headset.
  • If Bluetooth headset is connected, the audio will be automatically switched to Bluetooth headset once the call is established.
  • The status bar on the top or the screen shows the current audio channel being used during the call. If pressing the corresponding key for the currently used audio channel, the call will be hang up.
A call can be transferred to another party during the call. The GXV3240 supports blind transfer and attended transfer

  1.  During the active call, press TRANSFER button to bring up the transfer screen;
  2.  Select transfer mode as "Blind" by tapping on the highlight button in the figure below. The default transfer mode is "Blind";
  3.  Enter the digits and then press the "Send" soft key on the right;
  4.  The call will be transferred and GXV3240 will hang up the call.

The GXV3240 support auto attended transfer which provides users a fast and easy way to complete attended transfer.
  1.  During the active call, press TRANSFER button to bring up the transfer screen;
  2.  Select transfer mode as "Attended" by tapping on the mode selection bar (see figure below);

  1.  Enter the digits and then press the "Send" soft key on the right;
  2.  When the GXV3240 hears the ringback tone, the following screen will show. Users could tap on "Cancel" to cancel the transfer or simply hang up the call to complete call transfer before answer;

Besides auto-attended transfer, users could also consult the third party first before transferring the call.
  1. During the active call, tap on the right panel to make the second call. This will place the current call on hold;
  2. The second call establishes after the call is answered;
  3. Press TRANSFER button to bring up transfer screen. The first call on hold will be displayed ;
  4. Select transfer mode as "Attended" in the transfer screen and tap on to transfer the call;
  5. The call will be transferred and GXV3240 will hang up the call.

  1. The GXV3240 supports up to 6-way conferencing on current firmware version INITIATE CONFERENCE When the phone is in idle, call screen, or during an active call, press CONFERENCE button to bring up conference screen; users could also press CONF button in call screen right after off hook the phone;
  2. Tap on to start adding party in conference;
  3. Enter the number of the party and tap on "INVITE" to add it to the conference
  4. Repeat the above step to add more parties in. The following figure shows a 4-way conference established.

To remove a party from the conference, tap on the right top corner for the corresponding party. This party will be disconnected from the conference.

To end the conference, tap on to disconnect all the parties from the conference. GXV3240 will hang up the call. If the remote party hangs up the call itself, it will be disconnected from the conference but other parties on GXV3240 will stay in the existed conference.

During the conference, users could press the HOLD button to hold or resume the conference at any time. AUTO


The GXV3240 also supports "Auto Conference" which allows users to establish conference call in a quick and easy way, instead of adding the other parties one by one. To enable Auto Conference feature, go to web GUI->Advanced Settings->Call Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3240, simply press the conference button and all the calls on GXV3240 will be brought into the conference

When there is a missed call, the LCD will show missed call screen instead of regular idle screen.

 Users can tap on the one of missed call entry to access the missed call log. To close the missed call screen and return to the idle screen, tap on the upper right.

 When DND is on, the incoming calls to the GXV3240 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND:
  1.  Touch and drag the status bar down on the GXV3240 idle screen. Then tap on "System Settings".
  2.  Tap on the DND icon to turn it on. The status bar shows icon indicating DND is on.
  3.  Tap on the DND icon to turn if of

When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the upper right corner of the GXV3240 and will show up in the status bar. To retrieve the voicemail:
  1. Press the Message button and voicemail screen will show up, with all the registered accounts and the number of voicemails displayed.
  2. Tap on the account to dial into the voicemail box. Then follow the Interactive Voice Response (IVR) for the message retrieval process.
For each account, the Voicemail User ID can be set up under web GUI->Account X->General Settings: "Voice Mail UserID". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. 

Call forward feature can be set up from GXV3240 LCD or web GUI.
  • From LCD Go to onscreen Menu->Settings->Personalized Account->Select account name and tap on Call Forwarding to activate the feature. Then a list of options will show. Select the option to configure the call forward type (None, Unconditional, Time Based, Others) and then enter necessary number in the fields.
  • From Web GUI Log in GXV3240 web GUI and go to Account page->Call Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are:
    • Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To" field.
    • Time Based Forward: All the incoming calls will be forwarded to the number as schedule in the time period. During the setup time, the call will be forwarded to the number in "In Time Forward To:" field. Other period the call will be forwarded to the number in "Out Time Forward To:" field. 

    • Call Forward on Busy / Call Forward No Answer: The incoming call will be forwarded when the GXV3240 is busy or no answer after certain interval "Delayed Call Forward Wait Time (s)". 
 If the users have the GXV3240 phonebook file saved in local storage or external storage device that has been plugged into the GXV3240, the phonebook file can be directly imported to the Contacts. There are three different formats supported for the phonebook file: "csv", "vcard", and "xml". Users could manually create contacts first and export the phonebook file in csv, vcard or xml format to take a look on the phonebook file.
To import contacts:
  1.  Open Contacts.
  2.  Tap on the upper right of the Contacts screen.
  3.  Select "Import" to bring up "Import Contacts" dialog
  4.  Fill in the import options and scroll down to the bottom of the screen. 
  5. Tap on "Select the file" to import phonebook file from the directory in internal or external storage device.
To export contacts:
  1.  Open Contacts.
  2.  Tap on the upper right of the Contacts screen.
  3.  Select "Export" to bring up "Export Contacts" dialog. 
  4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3240 is using "UTF-8" as the encoding method. 
  5. Tap on "Choose Directory" and select the directory where the phonebook file will be exported to.

The GXV3240 supports downloading XML phonebook from a remote HTTP/TFTP server to local Contacts. When downloading the phonebook, the GXV3240 sends request to the HTTP/TFTP server looking for file phonebook.xml. For more details about GXV3240 phonebook,
To download phonebook:
  1. Make sure the GXV3240 can connect to the HTTP/TFTP server and the phonebook.xml file in correct format is downloadable from the HTTP/TFTP server.
  2. Open Contacts.
  3. Tap on the upper right of the Contacts screen.
  4. Select "Download" to bring up the "Download Contacts" dialog.
  5. Fill in the necessary options and then tap on "Download Now". The GXV3240 will send out request to the configured HTTP/TFTP server.
The GXV3240 has blacklist support for users to manage incoming calls. To access blacklist, tap on icon on the phone's menu.
Open blacklist and tap on to view the block history. It shows the detailed information for the blocked calls: caller number, caller name and calling time.
RESTORE BLOCKED NUMBER The blocked number in the block history can be restored to call history and the number will be removed from blacklist. To do this:
  1.  In the block history, touch and press the entry for about 2 seconds until checkbox displays.
  2. Tap on the checkbox for the entries to be selected, and indicates the entry is selected.
  3. Tap on and select "Restore to Call History".
  4. A dialog will pop up for users to confirm. Tap on OK to restore this number to call history and the number will be removed from blacklist. 
GXV3240 Call history provides users access to phone's call logs in different categories. Call history can be accessed in the following two ways:
  •  Tap on phone's menu or idle screen if call history shortcut is created on the desktop. Or
  •  Tap on the bottom of the idle screen or menu screen.
  •  GXV3240 supports local and BroadWorks Xsi call history. The following figure shows main page of Call History on the GXV3240
There are four different categories in the call history. Users could tap on the icon on the top menu to access the corresponding call logs: 


  1.  Select account to send the message from.
  2. Select the account to send the SMS message in the drop down box on the right side of the top menu.
  3. Add number to send the message to. Enter the number of the contact to send the message too on the left side of the top menu. Users could also select contact from GXV3240 Contacts by tapping on icon, select the account to send the SMS message in the drop down box on the right side of the top menu.
  4.  Input content Enter the message content on the bottom field of the screen. Tap on "Done" once finished.
  5.  Send message Tap on the arrow icon when you are ready to send the message out.
  1. Touch and press one SMS message for about 2 seconds until the checkbox shows.
  2.  Select the checkbox for the messages to be deleted. Users could also tap on to select/unselect all message. 
  3. Tap on to delete the selected messages.

The GXV3240 supports extensive amount of 3rd party Android applications. Users could install those applications from the built-in GS Market. If Google Play application is installed from GS market, users could log in and download all kinds of applications there as well.

Tap on the phone's menu or desktop to launch the GS Market. Users could browse, search, download and install the apps from there for tools, games and other applications.
Open GS market and there are four different categories "HOT", "APP", "GAME" and "TOOLS". In the displayed applications, tap on one of the application and users will be able to see the details such as descriptions, publish date, version, rate, comments and etc. 

During an active call, users have the option to record the conversation. The recorded conversation can be retrieved here. 

GXV3240 browser could be used in a similar way as a PC-based web browser, i.e., open web pages, bookmarks, view history, search and etc. Tap on the phone's menu or desktop to launch the Browser application. Figure 134: GXV3240 Web Browser

  • Touch the screen and scroll up/down/left/right to view the web page.
  • Double tap on the screen to zoom in/zoom out. Or use two fingers on the screen to pinch in or spreading out the page.
  • Press the MENU button to access more options including bookmarks, share the page and etc.
GXV3240 has a built-in Weather widget that provides weather information includes humidity, wind direction, wind speed (mph) and temperature in unit as configured by the users.
  1. 1. On the GXV3240 idle screen, press Settings button and select "Edit Widgets".
  2. 2. A list of widgets will show on the bottom of the screen. Swipe left/right to find the "Weather" widget.
  3. 3. Touch and drag it to the idle screen. Please make sure there is enough space on the idle screen to place the widget.
On the Weather widget, tap on to refresh the weather information. Users can also tap on the widget to access the settings.

The GXV3240 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, including EHS headset (Plantronics and Jabra), USB, SD card and Bluetooth device. Users can connect the GXV3240 to transfer files from/to the GXV3240 using a USB connection, SD card or Bluetooth.
Ethernet connection is turned on as DHCP by default. If you would like to use Ethernet connection for network access, please make sure the Ethernet cable is plugged in to the LAN port on the back of the GXV3240.
To configure Ethernet settings on GXV3240 LCD:

Go to GXV3240's Settings application->Wireless & Network->Ethernet Settings.
Touch IPv4 settings.
Tap on "Address Type" to select DHCP, Static IP or PPPoE as the address type. 
 For DHCP, save the setting and the GXV3240 should be able to get IP address from the DHCP server in the network.  
For static IP, enter IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS server for the GXV3240 to correctly connect to network. 
For PPPoE, enter PPPoE account ID and password so the GXV3240 can get IP address from the PPPoE server. WI-FI
WI-FI is supported and built-in on the GXV3240. GXV3240 can be connected to network if Wi-Fi is available within the area.

  1. Go to GXV3240's Settings. 
  2. Touch Wireless & Network.
  3. Check or uncheck the option for Wi-Fi. 
  4. Or, users could open the top status bar->System Settings and tap on WI-FI icon to turn it on/off.
Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. The GXV3240 supports Bluetooth Class 2, version 4.0 + EDR. Users could use Bluetooth to transfer files, share contact information with other Bluetooth portable devices, use Bluetooth headset for making calls, switch calls to the GXV3240 from mobile devices using Bluetooth hands-free profile, and listen to media (music or other audio output) from the GXV3240.
To connect to a Bluetooth device, turn on GXV3240’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3240, "pair" the device with GXV3240 so that both devices know how to connect securely to each other. After that, users could simply connect to a paired device. Turn off Bluetooth if it's not used.

  1.  Go to GXV3240's Settings.
  2.  Touch Wireless & Network.
  3.  Check or uncheck the option for Bluetooth. Or, users could open the top status bar->System Settings and tap on Bluetooth icon to turn it on/off
The GXV3240 uses "GXV3240" as Bluetooth device name by default. The device name will be visible to other devices when connecting them. Follow the steps below to change the name:
  1. Go to GXV3240's Settings.
  2. Turn on Bluetooth.
  3. Select Wireless & Network->Bluetooth settings.
  4. Press Menu button and tap on "Rename phone".
  5. Enter a name and tap on "Done".
 Before connecting GXV3240 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are unpaired.
  1. Go to GXV3240's Settings.
  2. Select Wireless & Network and turn on Bluetooth.
  3. Tap on Bluetooth settings.
  4. Tap on the Bluetooth device to make it visible to all nearly Bluetooth devices.
  5. The GXV3240 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable. 
  6. If the GXV3240 stops scanning before the other device is ready, press Menu button and select "Search for devices".
  7. Once the Bluetooth device shows up in the result, tap on it to start pairing. Confirm the passkey in the prompted message (if any). Or If passcode is required, please refer to the device's documentation or other procedures to obtain the passcode.

  1. The GXV3240 supports USB connection with USB storage devices. To connect and access USB storage device: Insert USB storage device into USB port at the back of the GXV3240.
  2. It will take a few seconds for the GXV3240 to prepare the connection. Then the USB storage icon will show on the status bar.
  3. To access USB storage, go to GXV3240 MENU->File Manager->USB Disk. Tap on it to access and manage your data
  1. Insert your SD card into SD Card slot at the back of GXV3240. Please make sure the SD Card is inserted with right direction on the GXV3240 as indicated on the SD card slot.
  2. It will take a few seconds for the GXV3240 to prepare the connection. Then the SD Card icon will show on the status bar.
  3. To access SD Card, go to GXV3240 MENU->File Manager->sdcard. Tap on it to access and manage your data. 
  1. Plug one end of the mini HDMI cable into the mini HDMI port on the GXV3240.
  2. Plug the other end of the mini HDMI cable into the HDMI port on the LCD display or TV. You might need adjust the resolution on the LCD display or TV for proper display.
  3. On the GXV3240, go to Settings->Display. Make sure the HDMI is turned on. A HDMI icon will show on the top status bar

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