Grandstream GXP2160


To set up the GXP2160, follow the steps below:

1. Attach the phone stand or wall mount to the back of the phone where there are slots;

2. Connect the handset and main phone case with the phone cord;

3. Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the

router) using the Ethernet cable;

4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an

electrical outlet. If PoE switch is used in step 3, this step could be skipped;

5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for

the date/time display to show up;GXP2160

 

IDLE SCREEN

GXP2160 screen displays differently depending on whether the phone is idle or in

use (active). The following figures show the idle screen of GXP2160




 

On hook dialing- Enter the number when the phone is on hook and then send out.

  •  When the phone is in idle, enter the number to be dialed out;
  • Take handset off hook; or
  •   Press Speaker button; or
  •  Press Headset button with headset plugged in; or
  •  Select an available LINE key;
  •   The call will be dialed out.

Off hook and dial.-Off hook the phone, enter the number and send out.

  • Take handset off hook; or
  • Press Speaker button; or
  • Press Headset button with headset plugged in; or
  • Press an available LINE key to activate speaker;
  • You shall hear dial tone after off hook;
  • Enter the number;
  • Press SEND key or # to dial out

Redial.-Redial the last dialed number.

  • Take handset off hook; or
  • Press Speaker button; or
  • Press Headset button with headset plugged in; or
  • Press an available LINE key to activate speaker; or
  •  When the phone is in idle;
  • Press SEND key, or the REDIAL soft key.



Via Call History.-Dial the number logged in phone's call history.

  • Press MENU button to bring up the main menu;
  • Enter Call History;
  • Select the entry you would like to call using the navigation arrow keys;
  • Press SEND button to dial out.

 

During Phone Calls

CALL WAITING/CALL HOLD

·         Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green;

·         Resume. Resume call by pressing the blinking LINE key;

·         Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on new incoming call during the active call.

·         Mute-During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted.

CALL TRANSFER

GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.

      Blind Transfer.

·          During the first active call, press TRANSFER and dial the number to transfer to;

·          Press SEND key or # to complete transfer of active call.

Attended Transfer.

·          During the first active call, press LINE key. The first call will be put on hold;

·          Enter the number for the second call in the new line and establish the call;

·          Press TRANSFER;

·          Press the other LINE key which is on hold to transfer the call.

    4-WAY/ 5-WAY CONFERENCING

The GXP2160 can host up to 5-way conference call.

 Initiate a conference call.

·          Establish calls with 2 or more parties respectively;

·          While 1 call is active, the other call will be put on hold with its LINE key blinking in green;

·          Press CONF key;

·          Press the desired LINE key on hold, the conference will be established;

·          Repeat the previous 2 steps for all the other parties on hold to join the conference.

Cancel Conference.

·          If after pressing the CONF key, the user decides not to conference, press Cancel soft key or the

         current active LINE key (LED in solid green);

·          This will resume the 2-way conversation with the current line.

 Split and Re-conference.

·          During the conference, press HOLD key. The conference call will be split and the calls will be put   on hold separately with the LINE keys blinking in green;

·         Select 1 LINE key and press to resume the 2-way conversation;

·          If users would like to re-establish conference call, before 1 separate LINE is selected, press the          ReConf soft key right after the conference call is held/split;

 End Conference.

·         Press HOLD key to split the conference call. The conference call will be ended with both calls on        hold; Or

·         Users could press the End Call soft key or simply hang up the call to terminate the conference call.

GXP2160 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference.

Initiate a conference call.

·         Establish 1 call;

·         Press CONF key and a new line will be brought up using the same account;

·         Dial the number and press SEND key to establish the second call;

·         Press CONF key or press the ConfCall softkey to establish the conference.

Join more parties in established conference call.

·          Establish conference call;

·         Press CONF key and a new line will be brought up using the same account;

·         Dial the number and press SEND key to establish the second call;

·         Press CONF key or press the ConfCall softkey to join the new party in the established conference.

Split and Re-conference.

·         During the conference, press HOLD key. The conference call will be split and both calls will be put on hold separately with 2 LINE keys blinking in green;

·          Select 1 LINE key and press to resume the 2-way conversation;

·          If users would like to re-establish conference call, before 1 separate LINE is selected, press the ReConf softkey right after the conference call is split.

Cancel Conference.

·         If users decides not to conference after establishing the second call, press EndCall softkey instead of the ConfCall softkey/CONF key;

·          This will end the second call and the screen will show the first call on hold.

End Conference.

·         Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or

·         Users could press the EndCall softkey or simply hang up the call to terminate the conference call.


Voicemail

A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the server or pressing the Voicemail button (Voice Mail User ID has to be properly configured as the voice mail number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval

CALL FEATURES

The GXP2160 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc

CONNECTING TO DEVICES

GXP2160 supports EHS headset (Plantronics). GXP2160 is also capable to connect to USB and Bluetooth devices.

EHS HEADSET

The GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2160 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.

1. Connect EHS Headset (Plantronics) to GXP2160. Insert headset connector into the RJ11 headset port on the back of GXP2160;

2. To use headset mode, press headset button on the GXP2160. A headset icon will show on the GXP2160 status bar.

BLUETOOTH

Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security. GXP2160 supports Bluetooth Class 2 of version 2.1. On GXP2160, users could connect to cellphones (supporting Bluetooth) via hands free mode or use Bluetooth headset for making calls.

To connect to a Bluetooth device, turn on GGXP2160’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXP2160, "pair" the device with the phone so that both devices know how to connect securely to each other. After that, users could simply connect to a paired device. Turn off Bluetooth if it's not used.

Bluetooth related settings are under GXP2160's LCD Menu->System->Bluetooth.

USB CONNECTION (GXP2140/GXP2160 ONLY)

GXP2160 is capable to connect to USB drive for importing wallpaper file and saving packets capture files. The basic and advance features about wallpaper application and packets capture are described in "GXP2160 Administration Guide". Please visit http://www.grandstream.com/support to download the latest "GXP2160 Administration Guide".

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