I suggest you ...

Call Queue | No Error message

Customers who use the call queue system don't generate in RAP a 'no call credit remaining' error for the call attempt. Call queue related troubleshooting can be impacted.

Additional suggestion:
An alert or warning for active departments using call queuing when the balance is $0 or low.

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Antonio Lozano shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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