I suggest you ...

Removing services breaks other services | Prevent downtime

"I just removed a number/extension from one agent/client and it impacted another client's service!"

Sometimes e911 is all shared with 1 DID. When that DID is removed, its e911 information goes with it, disabling 1 to possibly all extensions from outbound dialing and impacting some to possibly all inbound calls.

Suggestions:
>Dont allow system to approve removing DIDs/Users if e911 issues will be generated.
>When visiting R! Admin, If there's a DID or User missing e911 information, give a popup alerting/directing them to update it.

1 vote
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    Antonio Lozano shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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