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R! Admin Usability | Top Down and Bottom Up Call Flow Creation

Adding a means of creating call flows from the top down would make R! admin panel more usable, as many customers may logically start at the top and work their way down.

>When selecting where to send calls in 'Phone Numbers' add drop down options "New Menu" "New Department"
-Selecting these options should open a prompt/popup for naming the menu/department.
-Consider then moving current view to the newly created menu/dept so user can select menu options/dept users.

>Additionally when creating a new menu in 'menus', add drop down option "New Department"
-Selecting this options should do the same as above.

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Antonio Lozano shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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