Custom Ringing/Ringtone MP3 File option | Keep callers on the line!
You can't keep your clients if they can't stand calling you at all. The sound of ringing leads to an average of less than 20 seconds of a call attempt.Custom ringing is undervalued as a means of keeping current and potential clients on the line for a longer period of time.
• Callers stay on the line up to 25% longer when provided with On Hold Messaging versus "dead air" or "background music," and up to 17% longer than radio. - Infomax, Inc.
Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold lasted only 15 seconds. - AT&T Survey
We are planning this feature in conjunction with Call Queuing service in our next update. Please stay tuned.