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  1. Auto Fill Account Info for Support Ticket

    I logged into RingByName to submit a support ticket. Why can't my account information be auto populated into the fields? This would make the process much easier and I unfortunately have to submit tickets several times in the last few months for connectivity issues. Thanks.

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    0 comments  ·  Modification of Feature  ·  Admin →
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    declined  ·  AdminRingByName (Customer Care, RingByName) responded

    Good afternoon Mr. Heiden,

    Thank you for the suggestion! We wanted to let you know that we are in the process of consolidating and upgrading our support platforms to do just that.

    We will keep you informed and let you know when the new support platform is ready.

    Thanks again,
    RingByName Support

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