Product Suggestions

Welcome to our user feedback forum. At RingByName, we take the time to listen to our customers to provide the most powerful and convenient features, as well as the highest possible level of support. Have a suggestion or a comment? Let us know what it is.

  1. Star Transfer add on feature | Transfer directly to voicemail

    The ability to transfer inbound calls answered and send them directly to voicemail. Grandstream and Vtech devices already do this, but don't announce any greetings.

    The *6 transfer allows any device to transfer a call. Including a
    code with each extension (example 9101 for ext 101) to transfer to its voicemail box would get this working across all devices!

    1 vote
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    completed  ·  0 comments  ·  Modification of Feature  ·  Flag idea as inappropriate…  ·  Admin →
  2. R! web app My Activity and Team Activity are pretty limited with records

    My Activity and Team Activity in the R! web app only show 50 or so records. A more button at the bottom to see more records, or a 'next page' option.

    This is great for the bigger businesses that get more calls in an hour than some clients see in a day.

    2 votes
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    completed  ·  0 comments  ·  Modification of Feature  ·  Flag idea as inappropriate…  ·  Admin →
  3. Basic feature for web users but not admin?? Caller ID setting

    I dont give my employees access to their ringbyname accounts.

    So i have to login to each of their accounts to have their outbound caller ID updated.

    Please add this to admin, this is really cumbersome and unnecessary! 30 users!

    3 votes
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    completed  ·  0 comments  ·  Modification of Feature  ·  Flag idea as inappropriate…  ·  Admin →
  4. Outbound Call Recording

    I would like to suggest the addition of outbound call recording to the current call recording feature.

    5 votes
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    completed  ·  0 comments  ·  Modification of Feature  ·  Flag idea as inappropriate…  ·  Admin →
  5. I like to suggest flipping the callerr and called number/name placement in call activities

    I find it very confusing the current caller and called party in the call activity logs. I suggest Currently under team Activity the called party is placed on top of the calling party. I believe it will be must less confusing if the called party is below the calling party for both inbound and outbound calls.

    1 vote
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    completed  ·  0 comments  ·  Modification of Feature  ·  Flag idea as inappropriate…  ·  Admin →
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