The ability to transfer inbound calls answered and send them directly to voicemail. Grandstream and Vtech devices already do this, but don't announce any greetings.
The *6 transfer allows any device to transfer a call. Including a
code with each extension (example 9101 for ext 101) to transfer to its voicemail box would get this working across all devices!1 vote
My Activity and Team Activity in the R! web app only show 50 or so records. A more button at the bottom to see more records, or a 'next page' option.
This is great for the bigger businesses that get more calls in an hour than some clients see in a day.2 votes
I would like to suggest the addition of outbound call recording to the current call recording feature.5 votes
I dont give my employees access to their ringbyname accounts.
So i have to login to each of their accounts to have their outbound caller ID updated.
Please add this to admin, this is really cumbersome and unnecessary! 30 users!3 votes
I find it very confusing the current caller and called party in the call activity logs. I suggest Currently under team Activity the called party is placed on top of the calling party. I believe it will be must less confusing if the called party is below the calling party for both inbound and outbound calls.1 vote
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