Product Suggestions

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  1. Keypress Recommendation Popup

    Keypress can be used for various reasons, but there is one situation when it should ALWAYS be used: When a cell phone forward is in use.

    When that cell has no signal or battery issues it sends calls to its personal cell voicemail, keeping departments or users from answering business calls. This can be a detrimental loss to all kinds of businesses.

    Suggestion: A popup notification when a number is added to cell/landlines. "Is this a mobile number?" Y/N "Saved! (Mobile Keypress has been enabled.)"

    Unsure how detailed we should be with how it saves calls/protects business. Listing it as…

    1 vote
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    0 comments  ·  Product Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to Record Voicemail Greetings for Departments, not just Users

    Most people will understand voicemail greetings as something recorded by using their phone. Personalized and simple.
    A User or a Department's voicemail greeting is prone to frequent change for holidays or schedule changes.

    Having to upload an mp3 for every holiday/schedule is time consuming compared to simply dialing *97 and the department voicemail box to record a new greeting. This can already be done with user voicemail boxes.

    1 vote
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    0 comments  ·  Product Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
  3. way to delete contacts, call records, or voicemails in BULK instead of 1 at a time.

    It discourages use when I have to wait 8-15 seconds to delete one accidental call record/voicemail.

    1 vote
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    0 comments  ·  Product Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
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